FAQs -

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Email: Halongglory@gmail.com

FAQs

What is the attitude towards drugs in Vietnam?

The law is deadly strict in Vietnam. The usage of illegal narcotics is strictly forbidden, and dealers and persons caught trafficking, whether Vietnamese or foreigner, face execution. Don`t risk it under any circumstances!

I am an American. Will I face any hostility because of the war?

You will be surprised by the warmth of your reception. The Vietnamese live for the future – the war is history. We warmly welcome people from all over the world.

The artist you took me to was wonderful. I want to give him a gift. Any ideas?

This is a common query. Rather than make general suggestions, we will try to suggest something that will be really appreciated, and purchase it on your behalf, if necessary.

Are there Internet facilities in Vietnam and on cruises in Halong Bay?

Yes, plenty in cities and towns, not in rural areas. Internet cafes are commonplace and cheap. Internet facilities are not available on cruise because low reception and cruises are always moving.

How can I take large items home with me – furniture or paintings?

When you buy things at the shops, you should ask them to show their license and they will give you an ‘at cost’ quotation, and arrange for the items to be properly crated and licensed for export.

Can I buy antiques in Vietnam?

Yes, you can. However, exporting an art-fact with cultural significance requires an official license. Without a license, anything old is liable to be confiscated at the airport.

Are there any restrictions on photography in Vietnam?

Yes. Photography in or near military installations, airports or similar locations is prohibited. Anyone caught will have the film, possibly the camera or cam-corder to be confiscated and may be arrested.

Why should I choose this cruise?

Because of its comfort, elegant boutique design, good service by professional staff and management and more importantly, there are less people on the boat.

Does the Pelican cruises have sundeck?

Yes, we have a large sundeck with tanning chairs and one area with roof in case strong sunray.

Can I leave the valuable things on boat when attending activities?

 You should bring valuable things with you, luggage can be stored inside your room.

Is every room equipped with a private bathroom with all necessary toiletries?

Yes, all rooms are artfully equipped & furnished, including hair dryer, toiletries and rain shower to make sure your comfort.

When do hot water and air conditioning work?

Around 17h00, you have hot water to have a shower till next morning, after dinner the air conditioning works till next morning. 

Do I have air conditioning, hot water on board?

Yes, certainly

Is there much noise on halong pelican cruises when I sleep?

At night the Generator works to provide electricity for the whole cruise, however, it is located at the end of the boat, so just a little noise found. ”We are in the sea not in the hotel in main land”.

Is there much noise on halong pelican cruises?

On the cruise, it is equipped with 1 engine to move the boat. During the time the boat moving, you are usually in restaurant or in sundeck. At night when the boat anchors, that engine stops working. We have noise-proof system, so not much noise is found.

How can I secure my advance booking?

We require 25% of the total amount as deposit.  After receiving it, we proceed all the bookings and send you final confirmation soonest. The balance will be settled upon your arrival.

Should I book the tours that I like in advance?

Yes, it is recommended, especially in the peak season to secure best services on board

Can I make a booking online?

Yes, via our official website at www.pelicancruisehalongbay.com

How can I contact the the cruise?

All inquiries, bookings can be made via info@pelicancruisehalongbay.com or its owner company

tours@indochinaelegend.com with the same price and service

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Do Halong Pelican Cruises have Bar, dining, kayaking, squid fishing services?

Yes we do